Joined SoftBCom Berlin GmbH in 2018, Head of Sales. 10 years of experience in Contact Centers: 5 with Avaya and 5 with SoftBCom platforms. Participant at Call Center World Berlin since 2017. Webinar presenter on CC-Club and CCV platforms since 2017. Participant and presenter at events of DDV, CCV, CC Club and itSMF (contact center industry unions) since 2016.
