Trade show highlights:
Total experience management NOW!
Service // Hardware // Systems // Software // Consulting
Imagine your New Normal
Modern working environments and cloud-based AI
Valuable content for your CX strategy
All trend topics in four trade fair forums and digital platform
Future is NOW
Innovative start-ups in Future Camp
Total experience management NOW!
Service // Hardware // Systems // Software // Consulting
Imagine your New Normal
Modern working environments and cloud-based AI
Valuable content for your CX strategy
All trend topics in four trade fair forums and digital platform
Future is NOW
Innovative start-ups in Future Camp
SoftBCom is excited to announce that we will be taking part in the upcoming CCW 2023 in Berlin!
After the cancellation of CCW 2022, this is the perfect opportunity to come together with the leaders in the customer service and contact center industry, to share best practices and explore new strategies to ensure customer satisfaction.
This year, CCW 2023 will be held under the motto
"Total experience management NOW!".
"Total experience management NOW!".
The trade show will focus on how to leverage the latest technologies to build a more connected customer service ecosystem 
. including topics such as AI 
, omnichannel strategies 
, automation 
and more 
.
. including topics such as AI , omnichannel strategies , automation and more .
Additionally, SoftBCom will be presenting on how to use AI-driven customer service software to enhance customer experiences. We will be demonstrating how to use our platform to automate routine tasks, while providing agents with helpful insights to improve customer interactions.
