https://softbcom.com/blog/janas-storyhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/jana%20cover.jpgjanacoverjanacover2025-08-20https://softbcom.com/blog/article-piloting-ai-in-the-contact-center-how-executives-can-deliver-results-without-the-hypehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/servicedesk1.jpgservicedesk1servicedesk1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg2102102026-01-06https://softbcom.com/dpahttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblackletters2025-07-31https://softbcom.com/blog/ai-call-center-quality-managementhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2032%20(1).jpg2032120321https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2-2.jpg2222https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2034.jpg20342034https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Vladimir%20K.%20Dudchenko.webpVladimirKDudchenkoVladimirKDudchenko2026-03-25https://softbcom.com/contact-center-omnichannel-for-customer-satisfactioncontact-centerhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/shutterstock-hd.mov/medium.jpgshutterstock-hdshutterstock-hdhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/shutterstock-hd.mov30nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Kommunikation-1.svgKommunikation1Kommunikation1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Integration.webpIntegrationIntegrationhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Call%20Recording.webpCallRecordingCallRecordinghttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Omnichannel.webpOmnichannelOmnichannelhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Statistik%2c%20Monitoring%20und%20Reporting.webpStatistikMonitoringundReportingStatistikMonitoringundReportinghttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Service-scope.svgServicescopeServicescopehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/premium.svgpremiumpremiumhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/IP-PBX%20%2B%20ACD.webpIPPBXACDIPPBXACDhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/IVR.webpIVRIVRhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Quality%20Management-1.webpQualityManagement1QualityManagement1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/do-more.svgdomoredomorehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Softphone-2.webpSoftphone2Softphone2https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Scripting.webpScriptingScriptinghttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/office-1.jpgoffice1office1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/freedom-of-configuration.svgfreedomofconfigurationfreedomofconfigurationhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Noda%20Server-1-1.jpgNodaServer11NodaServer11https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Outbound%20Campaigns-1.webpOutboundCampaigns1OutboundCampaigns1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Webphone-1.webpWebphone1Webphone12025-07-29https://softbcom.com/blog/what-is-ivrhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/cover-1.jpgcover1cover1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo12025-08-20https://softbcom.com/blog/8-key-takeaways-from-ccw-2023-by-softbcomhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/8.svg88https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/1-1.svg1111https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/3-1.svg3131https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/5.svg55https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/6.svg66https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2-1.svg2121https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/4.svg44https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/8-wichtige-erkenntnisse-von-der-ccw2023.jpg8wichtigeerkenntnissevonderccw20238wichtigeerkenntnissevonderccw2023https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/7.svg77https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg202920292025-07-24https://softbcom.com/blog/article-ai-for-contact-center-leaders-quality-assurance-tools-in-2026https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2025-12-19%2013.09.11.jpg2025121913091120251219130911https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/servicedesk1.jpgservicedesk1servicedesk1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg202820282026-01-28https://softbcom.com/blog/secretarial-serviceshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Sekretariatsdienste.jpgSekretariatsdiensteSekretariatsdienstehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo12025-12-16https://softbcom.com/blog/managed-outbound-for-effective-b2b-sales-in-schmitz-cargobullhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/sc%20back-1.jpgscback1scback1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhiteletters2026-01-07https://softbcom.com/blog/webinar-automated-quality-assurance-in-customer-servicehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2032%20(1).jpg2032120321https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter12026-02-03https://softbcom.com/blog/video-channels-when-and-how-to-use-themhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/videochannel%20cover.jpgvideochannelcovervideochannelcoverhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/videochannel-2.jpgvideochannel2videochannel22025-08-20https://softbcom.com/blog/contact-center-advantages-and-capabilitieshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/omnichannel%20contact%20center%202.jpgomnichannelcontactcenter2omnichannelcontactcenter2https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo12025-07-24https://softbcom.com/service-deskhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/mixkit-busy-office-space-918(1).mp4/medium.jpgmixkit-busy-office-space-918(1)mixkit-busy-office-space-918(1)https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/mixkit-busy-office-space-918(1).mp411nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/rocket-2.svgrocket2rocket2https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Architecture%20development.svgArchitecturedevelopmentArchitecturedevelopmenthttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Our%20expertise%20for%20AI%20technologies.svgOurexpertiseforAItechnologiesOurexpertiseforAItechnologieshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/globus%20(1).jpgglobus1globus1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Use%20cases.svgUsecasesUsecaseshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Training.svgTrainingTraininghttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/doc-check-1.svgdoccheck1doccheck1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/servicedesk1.jpgservicedesk1servicedesk1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/ks.jpgksks2025-12-08https://softbcom.com/accessibilityhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter12025-08-13https://softbcom.com/videochannelhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/RichCall%20-%20Live%20Video%20Chat%20Software%20for%20Contact%20Centers(1).mp4/medium.jpgRichCall - Live Video Chat Software for Contact Centers(1)RichCall - Live Video Chat Software for Contact Centers(1)https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/RichCall%20-%20Live%20Video%20Chat%20Software%20for%20Contact%20Centers(1).mp46nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/videochannel%20cover-1.jpgvideochannelcover1videochannelcover1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter12025-07-30https://softbcom.com/ai-and-automationhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Digital%20Networks%204K.mp4/medium.jpgDigital Networks 4KDigital Networks 4Khttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Digital%20Networks%204K.mp415nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/On-premise-1.svgOnpremise1Onpremise1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/private%20cloud-1.svgprivatecloud1privatecloud1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/cloud-3.svgcloud3cloud32025-07-21https://softbcom.com/managed-outbound2025-11-12https://softbcom.com/contact-ushttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhiteletters2026-01-21https://softbcom.com/all-in-one-contact-center-and-ticket-system-solutionhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/24112903-hd_1.mp4/medium.jpg24112903-hd_124112903-hd_1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/24112903-hd_1.mp411nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Projektwirkung-1.webpProjektwirkung1Projektwirkung1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Was-steckt-unter-der-Haube.webpWasstecktunterderHaubeWasstecktunterderHaubehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Welche-Aufgaben-werden-durch-eine-Komplettl%C3%B6sung-erledigt-1.jpgWelcheAufgabenwerdendurcheineKomplettlösungerledigt1WelcheAufgabenwerdendurcheineKomplettlösungerledigt1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logistik.svgLogistikLogistikhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Welche-Gesch%C3%A4ftsprozesse-k%C3%B6nnen-effektiv-umgesetzt-werden-1.webpWelcheGeschäftsprozessekönneneffektivumgesetztwerden1WelcheGeschäftsprozessekönneneffektivumgesetztwerden1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Was-wird-organisiert.webpWaswirdorganisiertWaswirdorganisierthttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Wie-funktioniert-das.webpWiefunktioniertdasWiefunktioniertdashttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Wie-wird-das-aussehen.webpWiewirddasaussehenWiewirddasaussehenhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Was-ist-sonst-noch-m%C3%B6glich.webpWasistsonstnochmöglichWasistsonstnochmöglichhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Outsourcing.webpOutsourcingOutsourcinghttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Was-wird-implementiert-1.webpWaswirdimplementiert1Waswirdimplementiert1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Notdienste.svgNotdiensteNotdienstehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/gemeinsame-Schnittstelle-1.webpgemeinsameSchnittstelle1gemeinsameSchnittstelle1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Helpdesk.svgHelpdeskHelpdeskhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Contact-Center.webpContactCenterContactCenterhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Komplettl%C3%B6sung-1.webpKomplettlösung1Komplettlösung1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhiteletters2025-07-25https://softbcom.com/workforce-management-system-in-cloudhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/1070928703-hd.mp4/medium.jpg1070928703-hd1070928703-hdhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/1070928703-hd.mp430nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/business-woman.webpbusinesswomanbusinesswomanhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter12025-07-23https://softbcom.com/blog/softbcom-featured-in-ziptones-report-on-european-ccaas-providershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Untitled%20design%20(4).jpgUntitleddesign4Untitleddesign4https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg202820282025-08-12https://softbcom.com/blog/what-is-service-deskhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/what-is-service-desk.jpgwhatisservicedeskwhatisservicedeskhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo12025-07-24https://softbcom.com/blog/webinar-ai-for-contact-center-leadershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/servicedesk1.jpgservicedesk1servicedesk1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblackletters2026-01-08https://softbcom.com/es/contact-ushttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhiteletters2026-01-21https://softbcom.com/bloghttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Untitled%20design%20(25).jpgUntitleddesign25Untitleddesign25https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Untitled%20design%20(4).jpgUntitleddesign4Untitleddesign4https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2-2.jpg2222https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2034.jpg20342034https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/5%20(3).jpg5353https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/servicedesk1.jpgservicedesk1servicedesk1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/sc%20back-1.jpgscback1scback1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Profil24.jpgProfil24Profil24https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/cover%20blog%20softbcom%20900-253.pngcoverblogsoftbcom900253coverblogsoftbcom900253https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2032%20(1).jpg20321203212025-07-23https://softbcom.com/blog/ms-teams-integrationhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/msteams%20cover.jpgmsteamscovermsteamscoverhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/MS%20TEAMS.pngMSTEAMSMSTEAMShttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/msteams.jpgmsteamsmsteamshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Vladimir%20K.%20Dudchenko.webpVladimirKDudchenkoVladimirKDudchenkohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhiteletters2025-08-20https://softbcom.com/quality-assurancehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Quality%20Assurance.mp4/medium.jpgQuality AssuranceQuality Assurancehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Quality%20Assurance.mp437nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Modularity.svgModularityModularityhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Reviews.svgReviewsReviewshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Independence.svgIndependenceIndependencehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/reports.svgreportsreportshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Control.svgControlControlhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhiteletters2025-12-04https://softbcom.comhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/1045472758-hd.mov/medium.jpg1045472758-hd1045472758-hdhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/1045472758-hd.mov30nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Customization.svgCustomizationCustomizationhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/spec.jpgspecspechttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Implementation.svgImplementationImplementationhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Schmitz%20Cargobull.svgSchmitzCargobullSchmitzCargobullhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Sales%20Elevator.svgSalesElevatorSalesElevatorhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/berlin.jpgberlinberlinhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Training.svgTrainingTraininghttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Kuck%20und%20Schmidt.svgKuckundSchmidtKuckundSchmidthttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Automobile%20branch1.jpgAutomobilebranch1Automobilebranch1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/DIY1.jpgDIY1DIY1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Globus.svgGlobusGlobushttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/quality%20assurance.jpgqualityassurancequalityassurancehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Service%20excellence.svgServiceexcellenceServiceexcellencehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/contact-centers1.jpgcontactcenters1contactcenters1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Industrial%20producers1.jpgIndustrialproducers1Industrialproducers1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/vip.svgvipviphttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Use%20cases.svgUsecasesUsecaseshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Product%20excellence.svgProductexcellenceProductexcellencehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Use%20of%20Best%20of%20breed.svgUseofBestofbreedUseofBestofbreedhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/retail1.jpgretail1retail1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/itil.jpgitilitilhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Profil.svgProfilProfilhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Architecture%20development.svgArchitecturedevelopmentArchitecturedevelopmenthttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Customized%20solutions.svgCustomizedsolutionsCustomizedsolutionshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Dialogminds.svgDialogmindsDialogmindshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Banks1.jpgBanks1Banks1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/eugdpr.jpgeugdpreugdprhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Flexible%20scalability.svgFlexiblescalabilityFlexiblescalabilityhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Our%20expertise%20for%20AI%20technologies.svgOurexpertiseforAItechnologiesOurexpertiseforAItechnologieshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/development.svgdevelopmentdevelopmenthttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/sla%20(1).jpgsla1sla12026-01-15https://softbcom.com/blog/webinar-managing-ai-in-quality-assurancehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2-2.jpg2222https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2032%20(1).jpg2032120321https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2034.jpg20342034https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg202920292026-03-11https://softbcom.com/blog/softbcom-receives-bsfz-sealhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Untitled%20design%20(25).jpgUntitleddesign25Untitleddesign25https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Untitled%20design%20(21).jpgUntitleddesign21Untitleddesign21https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter12026-01-07https://softbcom.com/es/control-de-calidadhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Quality%20Assurance.mp4/medium.jpgQuality AssuranceQuality Assurancehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Quality%20Assurance.mp437nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/reports.svgreportsreportshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Control.svgControlControlhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Reviews.svgReviewsReviewshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Independence.svgIndependenceIndependencehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Modularity.svgModularityModularityhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhiteletters2026-01-21https://softbcom.com/blog/article-automated-qahttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2032%20(1).jpg2032120321https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo12026-02-06https://softbcom.com/trusthttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Untitled%20design%20(21).jpgUntitleddesign21Untitleddesign21https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblackletters2026-03-31https://softbcom.com/blog/bpo-with-omni-channel-service-at-profil24https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Profil24.jpgProfil24Profil24https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg202920292026-01-07https://softbcom.com/pt/entre-em-contacto-connoscohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblackletters2026-01-29https://softbcom.com/blog/some-things-about-itsm-and-especially-about-its-potential-benefitshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/ITSM%20cover.jpgITSMcoverITSMcoverhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg2102102025-08-20https://softbcom.com/blog/piloting-ai-for-contact-center-executiveshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/5%20(3).jpg5353https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg202820282026-01-22https://softbcom.com/blog/bpo-with-contact-center-service-desk-integrationhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Kuck%20%2B%20Schmidt.pngKuckSchmidtKuckSchmidthttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo12025-08-19https://softbcom.com/pt/garantia-de-qualidadehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Quality%20Assurance.mp4/medium.jpgQuality AssuranceQuality Assurancehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Quality%20Assurance.mp437nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Independence.svgIndependenceIndependencehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Modularity.svgModularityModularityhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Control.svgControlControlhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/reports.svgreportsreportshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Reviews.svgReviewsReviewshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblackletters2026-01-29https://softbcom.com/about-softbcomhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/aerial_slowly_flying_over_center_of_berlin.mp4/medium.jpgaerial_slowly_flying_over_center_of_berlinaerial_slowly_flying_over_center_of_berlinhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/aerial_slowly_flying_over_center_of_berlin.mp416nonohttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/about3.jpgabout3about3https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/VIP-service.svgVIPserviceVIPservicehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/about2.jpgabout2about2https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/about%20SoftBCom-1.jpgaboutSoftBCom1aboutSoftBCom1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/about4.jpgabout4about4https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/process-automation.svgprocessautomationprocessautomationhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/fine-tuning.svgfinetuningfinetuninghttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/We%20all%20have%20university%20degrees%20in%20IT.jpgWeallhaveuniversitydegreesinITWeallhaveuniversitydegreesinIThttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/about1.jpgabout1about1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/customer-servicing.svgcustomerservicingcustomerservicinghttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/enterprise-level.svgenterpriselevelenterpriselevelhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/10%20years%20of%20experience.jpg10yearsofexperience10yearsofexperience2026-02-27https://softbcom.com/blog/what-is-acdhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/agent-1.jpgagent1agent1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/was-ist-asd.jpgwasistasdwasistasdhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg202820282025-08-20https://softbcom.com/blog/mass-email-processing-with-ai-for-globus-diy-storeshttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/globus-case.jpgglobuscaseglobuscasehttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg202920292025-08-20https://softbcom.com/blog/workforce-managementhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/abb%202.pngabb2abb2https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/big-office-1.jpgbigoffice1bigoffice1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Abb%201.pngAbb1Abb1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/abb%203.pngabb3abb3https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg20282028https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg2102102025-08-20https://softbcom.com/blog/benefits-of-an-omnichannel-solution-for-contact-centershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-white-letters.pngsoftbcomlogowhiteletterssoftbcomlogowhitelettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/Logo/softbcom-logo-black-letters.pngsoftbcomlogoblackletterssoftbcomlogoblacklettershttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/logo-1.pnglogo1logo1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2%20(10).jpg210210https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/omnichannel%20contact%20center%202.jpgomnichannelcontactcenter2omnichannelcontactcenter2https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2029.jpg20292029https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/twitter%201.pngtwitter1twitter1https://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/omnichannel%20contact%20center.jpgomnichannelcontactcenteromnichannelcontactcenterhttps://145781359.fs1.hubspotusercontent-eu1.net/hubfs/145781359/2028.jpg202820282025-08-20