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A help desk solution tailored for automated processing of customer emails:
- Full functionality of SoftBCom Help Desk set up for automated processing of emails
- Complete system without configuring and loading
- Anytime and anywhere. Ideal for home office and regular office


Client’s Voice

“Over the past 22 years, we have worked with several contact centre solution providers, including global players. Especially with the latter, the support leaves a lot to be desired: expensive hourly rates, eternally long response times and, in case of need, you are left out in the rain. So far, we have only had good experiences with SoftBCom. The Omnichannel solution and the ISTM ticket system are very stable, the support is competent and fast.
Thank you for that!”
Jörn Schmidt